The Philippines is becoming a hub for healthcare outsourcing, with more than 200,000 remote professionals working in clinical documentation, medical billing, and telehealth. A key part of this growth is the ability to move money across borders efficiently. Payoneer provides the payment solutions that make this possible.
The Department of Trade and Industry reports that the country is shifting from traditional BPO services to high-value industries like Healthcare Information Management Services (HIMS). In 2024, HIMS generated USD 4.2 billion in revenue and is projected to grow by 9% annually through 2028.
North America drives much of this demand, making up 75–80% of the market. With the global medical billing outsourcing sector projected at USD 30.2 billion by 2030 and telehealth expected to hit USD 455 billion, the Philippines has the chance to secure a larger share of these growing industries.
But growth brings challenges. Global Medical Virtual Assistants (GMVA), a company connecting U.S. healthcare providers with Filipino professionals, faced issues with cross-border transaction fees and delayed payments. These payment problems affected trust, morale, and overall service quality.
With Payoneer, GMVA’s teams now receive faster and more reliable payments through multi-currency accounts. This helps Filipino healthcare workers focus on patients instead of payment delays. “You shouldn’t have to work to get your money when you’re working,” said Michelle DiClemente, Accounting Manager at GMVA.
GMVA leaders say the pandemic fueled their rapid growth, making it crucial to invest in scalable tools. Payoneer allows them to expand confidently while ensuring secure and flexible access to earnings for their workforce.
As the Philippines builds its reputation as a global health technology outsourcing leader, Payoneer plays a critical role in powering cross-border healthcare industry growth.
