The company is ranked above all vendors that qualified for participation in the network firewall survey and is one of only six placed in the ‘PUR diamond’ for VPNs.
Zyxel Networks, a leader in delivering secure and AI-powered cloud networking solutions, today announced that its firewall and VPN solutions have once again been awarded Champion status in the latest Professional User Ratings (PUR) survey covering security solutions from techconsult – the renowned independent German research and analysis organization, and part of the Heise Group.
More than 4,400 security experts from user organizations took part in techconsult’s Professional User Rating: Security Solutions 2026 survey. To qualify as a techconsult Champion, products must receive high rankings for both Solution Excellence ratings and Company Excellence.
Zyxel Networks achieved the highest ranking amongst all the vendors selected for participation in the Network Firewalls category, with ten companies achieving Champion status. It was rated as one of the top two amongst the six vendors to be named as a Champion in the VPN report.
For the Network Firewalls report, Zyxel Networks ranked ahead of all other participants for ease of use and for product loyalty and recommendation. It was also top-rated for supplier satisfaction and as a sales partner. Its VPN solutions scored highest for ease of use and achieved high marks for functionality and for product loyalty and recommendation. In the VPN Vendor Ratings, Zyxel Networks came out on top for service and support, and for information, consultancy and training.
Gary Chen, SEA regional head at Zyxel Networks, stated: “Zyxel Networks’ recognition as a Champion for both Network Firewalls and VPNs in the techconsult PUR Security Solutions report demonstrates the real-world strength of our products. It sends a clear message to customers that Zyxel Networks not only delivers effective protection, but stands out as a leader in SMB and SME network security, competing confidently with the biggest names in the market. Being rated the top player in firewalls is a truly significant achievement. It’s especially pleasing to see our solutions ranked so highly for ease of use and to know that customers are independently recommending our cybersecurity offerings. It’s a powerful reminder that Zyxel Networks is now regarded as a genuine force in network security.”
The techconsult survey is particularly valuable, he noted as it is entirely independent and based on user insights. “Our regular appearance amongst the top-ranked players in these annual reports, shows that Zyxel Networks’ unrelenting, consistent, innovative and customer-focused approach to research and product development continues to deliver strong results.”
Raphael Napieralski, analyst at techconsult, explains: “Firewalls and VPN solutions are critical to organizational security and it’s vital that they are technically excellent, easy to deploy and use, and adequately supported by the vendor. The attainment of Champion status in the latest techconsult PUR survey, demonstrates that Zyxel Networks is providing exceptional protection, ease of use, and innovation with its VPN products, delivering outstanding service, and achieving high levels of customer satisfaction.”
Vendors are shown within a ‘PUR diamond’ that visually depicts their ranking according to customer ratings of both products and services. The survey is carried out using criteria that explore performance, functionality, user-friendliness, user satisfaction and other capabilities. Only vendors for which a sufficient number of positive interviews are received are included. The 2026 techconsult PUR diamond lists 23 vendors in the Network Firewalls category and 21 vendors in the VPNs category.
Established for over 30 years, techconsult is a specialist research and analysis firm that conducts more than 35,000 interviews a year with business and technology decision-makers, supporting end-user organizations in their products sourcing and strategic planning.
