Manila Water continues to expand its reach and improve water accessibility across the East Zone, now serving 7,841,518 customers as of the end of April 2025. This milestone is a result of the company’s massive expansion initiatives and sustained efforts to install new water service connections.
In April 2025 alone, Manila Water installed a total of 1,443 new water service connections, comprising 1,367 domestic and 76 combined commercial and industrial connections. The domestic connections included 1,046 regular and 321 non-regular connections, such as individualization and other specialized installations.
This brings the year-to-date total to 6,990 new domestic connections and 294 commercial/industrial connections, for a combined 7,284 new water service connections in the first four months of 2025.
As of April 2025, Manila Water has installed a cumulative 1,201,867 water service connections, including 1,143,282 domestic connections. These figures account for reclassified and reconnected accounts, reflecting the company’s commitment to inclusive and sustainable service delivery.
“Reaching over 7.8 million customers is a significant milestone that reflects the trust communities place in Manila Water. This achievement is not just about numbers—it is about our commitment to expanding access to clean, safe, and reliable water for every Filipino household we serve,” said Jeric Sevilla, Corporate Communication Affairs Group Director.
With the expanded reach, Manila Water also maintained strict compliance with the Philippine National Standards for Drinking Water (PNSDW). In April 2025, 100% of water samples collected from treatment plant outlets met the PNSDW requirements. Additionally, the company exceeded its sampling targets, achieving 100.34% compliance across water treatment works, customer taps, and service reservoirs. These results underscore Manila Water’s commitment to delivering safe and high-quality water to its customers.
Manila Water’s continued investment in infrastructure and community engagement underscores its mission to provide safe, reliable, and sustainable water services to more Filipinos.
