GCash Strengthens Zero Tolerance Policy Against Illegal Online Gambling

GCash is reminding the public to stay vigilant against scams and the misuse of its platform by illegal gambling operators. The fintech leader reaffirmed its Zero Tolerance policy against unlawful activity and clarified that it has no ties to any gambling operators.

“Illegal online gambling undermines financial integrity and public welfare. GCash has no links to illegal gambling operators, anyone connecting our brand to these sites is either misrepresenting us or illegally using our platform,” said Oscar Enrico A. Reyes, Jr., president and CEO of G-Xchange, Inc.

The company is working closely with regulators and law enforcement to shut down illicit activities.

How to Spot Fake or Illegal Accounts:

• QR scans from random links, chat apps, or social media
• Unrealistic offers such as gaming credits or quick-cash schemes
• Codes that do not show an official merchant name or logo
• Transactions displaying a personal name instead of a verified merchant

What Customers Should Do:

• Only scan QR codes from trusted merchants and billers
• Double-check payment details before confirming transactions
• Report suspicious activity through the GCash Help Center in-app, hotline 2882, BSP Consumer Protection channels, or directly to the PNP Anti-Cybercrime Group

GCash continues to block accounts linked to illegal transactions, prohibit misuse of payment QR codes, and coordinate with the Bangko Sentral ng Pilipinas, Anti-Money Laundering Council, and law enforcement agencies.

Since 2023, GCash has taken down over 57,000 phishing sites and reported 916 illegal online gaming sites. These actions reinforce its Zero Tolerance policy and its goal of protecting consumers.

“GCash is committed to ensuring that Filipinos can transact with confidence and peace of mind. We will continue to strengthen our security systems and keep our platform safe,” the company added.