Security Bank Wins Two Asia-Pacific Awards for Mobile Banking and Payments Innovation

Security Bank has earned two major recognitions at The Asian Banker Global Financial Technology Innovation Awards 2026, highlighting the bank’s continued investment in digital banking and payment technology.

The Bank received the Best Mobile Banking Technology Initiative in Asia Pacific award for the Security Bank App and the Best Payment Technology Initiative in Asia Pacific award for its payments modernization project in partnership with ACI Worldwide.

The awards recognize Security Bank’s efforts to make banking more accessible, efficient, and reliable through practical digital innovations that improve the customer experience.

Security Bank App Drives Strong Customer Adoption

The Security Bank App was recognized for enhancing the digital banking journey through improved onboarding, usability, and transaction capabilities.

Customers can conveniently open accounts, transfer funds, pay bills, and manage their finances within a single platform, reducing the need for branch visits or assisted transactions.

These improvements have contributed to strong customer adoption, with registered users exceeding 1.4 million and transaction volumes growing by 40 percent.

“Customers expect banking to be simple, intuitive, and dependable,” said Myla Untalan, Senior Vice President and Retail Channels Group Head of Security Bank.

“Every enhancement in the Security Bank App is designed to remove friction so customers can manage their finances more easily and confidently. This recognition affirms the progress we are making in delivering BetterBanking in ways customers genuinely experience.”

Modernizing Payments Infrastructure

Security Bank also received recognition for its partnership with ACI Worldwide in strengthening the bank’s payments infrastructure.

The initiative consolidated previously fragmented payment systems into a unified platform capable of supporting real-time payment processing, automation, and ISO 20022 integration.

As a result, the Bank increased transaction volumes by 35 percent while tripling its processing capacity, helping support the growing demand for digital payments across the country.

The upgraded infrastructure improves reliability, scalability, and consistency across payment channels, allowing customers and businesses to benefit from faster and more dependable transactions.

“Payments reliability matters because it directly shapes customer confidence,” said John Cary Ong, Executive Vice President and Wholesale Banking Segment Head of Security Bank.

“By strengthening and unifying our payments infrastructure with ACI Worldwide, we improved our readiness for real-time processing while creating a more consistent and dependable payments experience for customers and businesses.”

Supporting BetterBanking Through Innovation

The twin awards demonstrate how Security Bank continues to translate technology investments into meaningful customer benefits.

From digital onboarding and self-service banking to real-time payment processing, the Bank’s innovations are designed to address evolving customer expectations for speed, convenience, and reliability.

As digital adoption continues to grow, Security Bank remains focused on expanding its digital capabilities while maintaining its commitment to delivering its BetterBanking promise.

Why It Matters

Consumers increasingly choose financial institutions based on digital convenience and service quality. Security Bank’s recognition highlights the growing importance of mobile banking, digital payments, and customer-centric innovation in shaping the future of banking in the Philippines and across Asia-Pacific.