What Readers Should Know
Maya’s Security Center brings trusted-phone management, biometric Send Money approvals, login history, supported credit card freezing, and transfer limits together in the app. Customers can access it through Profile or Services.
Key Takeaways
- Security Center gathers account protection tools inside the Maya app.
- Upgraded accounts can enroll trusted phones, subject to security checks.
- Enrolled phones support Face ID or fingerprint approval for Send Money.
- Users can review login history and remove phones they no longer trust.
- Maya Black and Landers Cashback Everywhere credit cardholders can freeze their cards in-app.
Trusted-phone enrollment, biometric approvals, card freezing, and transfer limits bring everyday security tools together inside the app.
Maya is encouraging customers to use its in-app Security Center to manage account access and protect transactions. The feature gathers several controls in one place, allowing users to review trusted phones, check login activity, freeze supported credit cards, and manage transfer limits.
For people who regularly send money or make payments through Maya, these tools offer practical ways to take a more active role in account security.
Trusted Phones and Biometric Approval
Customers with upgraded Maya accounts can enroll a trusted phone through Security Center, accessible under Profile or Services. They may also follow an enrollment prompt after logging in.
Once enrolled, customers can use their phone’s Face ID or fingerprint to approve Send Money transactions instead of an SMS one-time password. Enrollment remains subject to Maya’s security checks.
Reviewing Account Access
Under Account Security, users can view and remove trusted phones and review previous logins through Login History. The section also provides options to change a registered mobile number or password and update an email address.
These controls make it easier to review which devices are associated with an account and keep account information current.
Card Freezing and Transfer Limits
The Freeze My Cards feature allows Maya Black and Landers Cashback Everywhere credit cardholders to freeze their credit cards directly in the app.
Meanwhile, Transfer Limits lets customers manage limits for two transaction types: InstaPay transfers from Maya Wallet to other banks and Insta-fill transfers from Maya Savings into Maya Wallet.
Security Beyond the Settings
Maya says these customer controls complement broader safeguards, including AI-supported fraud monitoring.
The company also promotes scam awareness through Maya ScamPatrol and supports cooperation with government agencies to address online fraud. Its official materials describe Security Center as part of an approach that combines customer controls, platform safeguards, and education.
For users, reviewing the tools available on their account is a useful starting point. Account protection also requires care when responding to messages or requests: Maya’s official Help Center reminds customers that it will never ask for their password or OTP and that these credentials should never be shared.
Frequently Asked Questions
Where can I find Maya Security Center?
It is accessible through Profile or Services in the Maya app.
Who can enroll a trusted phone?
Customers with upgraded Maya accounts, subject to Maya’s security checks.
What does biometric approval cover?
On an enrolled phone, Face ID or fingerprint can approve Send Money transactions instead of an SMS OTP.
Which credit cards support in-app freezing?
Maya Black and Landers Cashback Everywhere credit cards.
Which transfers have adjustable limits?
InstaPay transfers from Maya Wallet to other banks and Insta-fill transfers from Maya Savings to Maya Wallet.
Gabriel
Introvert, wanderer, blogger, foodie, a hip-hop music writer, and one of the co-founders of a tech start-up company called GigsManila.
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