etaily, the leading eCommerce enabler for brands in the Philippines, earned the 3-star certification from the Lazada Partners Program for all quarters of the past year. This recognition, the highest standard for the platform’s partners, demonstrates etaily’s excellence in-store management, operations, and fulfillment.
Qualified 3-Star Certified Lazada Partners score above the set Lazada Partners Assessment Metrics which evaluates factors including Ship-on-Time, Return Rate, Cancellation Rate, Same-day Chat Response Rate, Seller Rating, Availability to Purchase, Campaign Join Rate, and Participation in Special Projects. With the mega campaigns of 11.11 and 12.12, paired with the holiday sales, the last quarter of 2022 is the busiest time for all eCommerce players. Despite the increased demand for products and delivery volume, etaily emerged as the only partner meeting the highest standards set by one of the largest eCommerce operators in Southeast Asia.
Alexander Friedhoff, CEO of etaily, said, “Earning the Lazada Partners 3-Star Certification is a major accomplishment for etaily and alludes to the hard work and dedication of the team. We are proud to be recognized as the leading eCommerce enabler in the Philippines and look forward to further supporting our brand partners in their eCommerce journeys. We are excited to see what the future holds for etaily as we continue to evolve and innovate in the eCommerce space.”
This award is added to etaily’s growing list of accolades, including Forbes Asia 100 to Watch 2022, Retail Asia Awards Digital Initiative of the Year 2022, and Great Place to Work 2022.