East West Banking Corporation (EastWest) secured two major awards at The Asian Banker Philippine Excellence Awards 2025. The Bank was recognized for Best Foreign Exchange Service and Best Digital Ecosystem & Platform, proving its drive to deliver customer-focused and innovative financial solutions.
EastWest’s success highlights its mission to make banking easier and more inclusive. With competitive foreign exchange services and a connected digital ecosystem, the Bank continues to meet the diverse needs of Filipinos at every life stage. This is the EasyWay to Bank.
Best Foreign Exchange Service
EastWest stood out for its strong FX offerings. The Bank provides competitive rates, transparent conversion, and value-driven services. Its buy-sell spread remains lower than most competitors, giving customers better-than-market exchange rates.
The Bank also launched e-Forex on EasyWay in 2024, allowing clients to convert USD/PHP online. Digital initiatives such as e-Signature and e-Document submission simplified processes for clients. Expansion in 2025 includes third currency FX services for both individuals and corporates.
Best Digital Ecosystem & Platform
EastWest’s award for Best Digital Ecosystem & Platform recognizes its inclusive, secure, and tailored digital banking solutions.
Key platforms include:
- EasyWay: a multi-currency digital platform with wealth tools and in-app support
- Komo: a fully digital account with high interest rates and low-cost transfers
- ESTA: the first AI-powered credit card servicing chatbot in the country
- EastWest Pay: the first Visa-certified tap-to-pay mobile app in the Philippines
By mid-2025, over 44% of clients were using digital platforms. Hundreds of thousands adopted EasyWay and Komo, supported by AI-driven fraud detection and biometric authentication for safer banking.
Moving Forward
These recognitions strengthen EastWest’s role as a trusted leader in Philippine banking. The Bank continues to focus on innovation, competitive offerings, and customer empowerment, ensuring banking that is both secure and future-ready.
