Nebula 19.30 introduces proactive workflows, unified visibility and secure collaboration
Zyxel Networks, a leader in delivering secure and AI-powered cloud networking solutions, today announced a feature-rich, MSP-ready upgrade to its Nebula Cloud Networking Solution. The Nebula 19.30 release delivers a powerful set of cross-organization management capabilities which empowers managed service providers (MSPs) to scale services more efficiently and capture more recurring revenue opportunities.
With surging demand for outsourced IT support, MSPs often face multi-tenant complexity including fragmented tools, inconsistent policies, repetitive tasks and heavy administrative workloads. Nebula 19.30 addresses these challenges with new control center features that automate network operation and maintenance, consolidate visibility across multiple customers, and improve team collaboration.
Unlocked efficiency through proactive workflows
Staff shortages and unbillable manual configs drain MSP resources and erode margins. Nebula 19.30 introduces tools that automate management at scale, speeding up deployment and eliminating repetitive tasks:
- Configuration templates: Sync configuration across multiple sites of an organization, with future changes mirrored automatically.
- Full-site replication: Clone an existing site to instantly apply the MSP’s best practice settings, such as WiFi SSIDs, switch port profiles and VPN policies, turning days of manual onboarding into a process completed in seconds.
- Backup and restore: Back up sites in bulk, schedule automated backups, and use quick restore or rollback to minimize downtime and accelerate recovery during troubleshooting.
Full visibility across a broad ecosystem
MSPs lose time chasing scattered asset data across tools and tenants. Nebula 19.30 consolidates previously siloed information, giving MSPs a unified, cross-organization perspective:
- Refreshed MSP Portal: A centralized dashboard displaying organization, site, and device status in a single view, optimizing cross-tenant oversight.
- Inventory at a glance: A consolidated overview of device and license inventories across all customers, enhancing cost control and operational stability.
- Org-level change logs: Detailed chronological records that track who made what changes, when, and why—supporting compliance, audit needs and faster troubleshooting.
Unified security and collaboration
As MSP teams grow, relying on shared logins and manual user management becomes a security risk and an efficiency bottleneck. Nebula 19.30 introduces powerful collaboration features that help MSP teams work more securely and efficiently through:
- Role-based access control (RBAC): Define staff roles and assign tiered access privileges using Nebula’s Admins & Teams feature. This reduces security risks associated with shared accounts and aligns permissions with roles to optimize collaboration and escalation workflows.
- Instant onboarding and offboarding: New hires can inherit predefined access with a single assignment, while departing staff can be removed in one step to minimize delays and errors.
- Strategic customer grouping: Group customers with similar requirements and assign roles for dedicated service tiers, improving service consistency and reducing administrative overhead.
With a portfolio of over 100 Nebula-compatible products across wired, wireless, security and mobile FWA, MSPs gain extensive upsell and cross-sell opportunities. Notably, the upgraded USG LITE 60AX Security Router, now featuring Dual-WAN for network failover, along with a comprehensive security suite, offers smaller businesses a budget-friendly, all-in-one solution.
”Millions of Nebula devices are now deployed across SMBs worldwide, and our MSP partners continue to shape the platform’s evolution,” said Mr. Gary Chen, SEA regional head at Zyxel Networks. “Nebula 19.30 delivers cross-org, multi-tenancy features that are ahead of competitors in the SMB segment, giving MSPs the efficiency, clarity and control they need to manage customers at scale.”
