AirAsia Philippines guests are expected to experience a more convenient, hassle-free, and exciting journey ahead as the World’s Best Low-Cost Airline is scheduled to transfer all of its domestic flights to a bigger and better home at the NAIA Terminal 2 effective 1 July 2023.
Coined as the “Winning Move”, AirAsia Philippines is now in its last phase of rebranding NAIA T2 also known as the “Centennial Terminal”, as its new Manila domestic hub while maintaining NAIA Terminal 3 for all international flights.
AirAsia Philippines Chief Executive Officer Ricky Isla said, “Our transfer to NAIA 2 is a winning move for our guests. They can now enjoy a bigger space and expect better airport service. We may be moving to a new terminal building but they can only expect the same world’s best service from AirAsia. Now that we are on the growth stage, we look forward to expanding further our domestic routes and capacity through this new terminal building.
AirAsia Philippines’ transfer to NAIA T2 is part of the Manila International Airport Authority’s (MIAA) Schedule and Terminal Assignment Rationalization (STAR) which aims to decongest NAIA Terminal 4.
“Change is good and we are embracing it. Weeks before our scheduled transfer we’ve already sent preflight notifications to our guests via SMS, registered email and have announced the movement extensively through our social media platforms. Also, we are working closely with MIAA management to make sure that we close the gaps of confusion among guests during the first few weeks of operation,” Isla added.
MIAA OIC Bryan Co said, “The transfer of AirAsia’s domestic flights to Terminal 2 is anticipated to greatly benefit its passengers and boost consideration for local tourism.”
“Those flying with the airline can expect more spacious accommodations, a higher safety rating, and greater overall ease of access at T2, in line with our continued efforts to elevate guests’ overall experience at NAIA,” he furthered.
Once operational, AirAsia Philippines will be utilizing NAIA T2’s 20 check-in counters and four online check-in kiosks at the South Wing of the terminal. This doubles the number of NAIA T4’s check-in counters which is expected to make foot traffic faster.
NAIA T2’s departure gates have a sitting capacity of more than 13,000 which is a huge step up from NAIA T4’s 969 capacity.
Elaborating on passenger convenience, NAIA T2’s ground floor is also accessible to a variety of transportation options such as transfer buses, car rentals, TNVS, and taxis.
Amid the changes in terminal assignment, the World’s Best Low-Cost Airline is still advising its guests to be at the NAIA Terminal 2 at least three hours before their scheduled departure to allow smooth check-in procedures.
AirAsia Philippines is advising its guests to regularly visit the airasia fly safe page, airasia newsroom, and airasia Super App social media platforms Facebook and Twitter for latest flight schedules and other travel advisories.
