Pru Life UK Launches App for Everyday Policy Servicing

Customers can view policy information, pay premiums and manage selected details through their phones.

Pru Life UK has launched a mobile app bringing several policy-servicing functions together for customers who prefer managing routine tasks on their phones.

According to the company, the app allows users to view policy details, pay premiums, access policy documents and update contact information.

It builds on self-service functions already available through the PRUServices website, adding another way for policyholders to access their information while away from a computer.

Pru Life UK chief operations officer Kristine De Monteverde said the app forms part of efforts to make customer services simpler and more convenient.

For policyholders, the immediate benefit is having essential information and selected transactions in one mobile interface. Checking documents or updating a contact detail can be easier when the task does not require a separate visit or a search through printed files.

The company’s official customer portal also identifies policy viewing, contact updates and online payments among its digital services.

The launch announcement does not establish that every policy transaction or claim can be completed through the app. Customers with needs beyond the listed functions should check the available service channels.

The Pru Life UK app is available through the Apple App Store and Google Play Store. Customers can use links from the company’s official website to find the appropriate download.

As a servicing tool, the app offers another way to manage an existing policy. It does not change the coverage, payment obligations or conditions stated in the policy contract.

Visit the Pru Life UK customer portal for access information.

Add as a preferred
source on GoogleFind this story on GooglePru Life UK Launches App for Everyday Policy Servicinggoogle.com · Opens in a new tab↗