Metro Pasay Hospital Enhances Patient Care and Operations with Pldt Enterprise

The healthcare SME strengthens its digital infrastructure to support faster coordination, reliable communication, and better patient service.

Metro Pasay Hospital and Medical Center, Inc. is strengthening its patient care and hospital operations through a partnership with PLDT Enterprise.

The collaboration provides the growing healthcare facility with reliable and scalable digital infrastructure designed to support daily operations and future expansion.

For Dr. Samuel Vincent Yrastorza, Medical Director of Metro Pasay Hospital, dependable digital systems are essential in managing patient inquiries, improving coordination across departments, and ensuring smoother communication with partners.

“PLDT Enterprise understood our requirements and delivered reliable, future-ready solutions,” Dr. Yrastorza said.

Through Metro Pasay Hospital PLDT digital solutions, the hospital is improving network reliability and communication workflows to better serve patients and medical teams.

PLDT Enterprise integrated iGate and SIP Trunk solutions to provide stable connectivity and structured call management.

These systems help the hospital accommodate growing inquiries while maintaining operational efficiency.

According to Shiela Garcia, PLDT Enterprise Relationship Manager for Metro Pasay Hospital, the partnership focused on building systems that can scale with increasing patient demand.

“Healthcare providers operate in environments where responsiveness and coordination are critical,” Garcia said.

For healthcare SMEs, even small communication delays can affect workflows and patient experience.

This is why stable connectivity and efficient call handling play an important role in supporting day-to-day hospital operations.

Metro Pasay Hospital provides a range of medical services, from routine consultations to emergency care, supported by modern facilities and a dedicated healthcare team.

PLDT Enterprise said the partnership reflects its commitment to helping healthcare SMEs build stronger digital foundations.

By providing dependable connectivity, secure communications, and scalable ICT solutions, Metro Pasay Hospital PLDT collaboration supports more resilient and future-ready healthcare operations.

Reliable digital infrastructure helps hospitals serve patients faster, coordinate more efficiently, and prepare for future healthcare demands.