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Sun Life Asia Service Centre-Philippines named one of the country’s top 10 GBS employers

Sun Life Asia Service Centre-Philippines (ASCP) was recognized among the top 10 global business service (GBS) employers in the country, according to a study by renowned global research firm Everest Group.

According to Everest, maintaining a positive brand image is of significant importance in sourcing and retaining top talent. The research was conducted to analyze the employer brand perception of over 200 leading GBS organizations across India, Poland and the Philippines across multiple dimensions – overall satisfaction, compensation and benefits, work environment, career opportunities and diversity and inclusion.

Sun Life ASCP received an A+ employee satisfaction grade and also received exceptional scores in compensation, diversity and career development.

The rankings were determined based on ratings and feedback from popular public sites that are critical sources for candidates conducting employer research – Glassdoor, Indeed, LinkedIn and the Everest Group.

Sun Life ASCP shared that it was delighted to be recognized by Everest Group as one of the top employers in the technology and business industry.

“It is truly an honor to be named among the top GBS employers in the Philippines. This is a testament to our commitment of providing our employees with fulfilling and rewarding careers in information technology and business operations, which we aim to achieve through robust programs on career development and personal empowerment, wellness and work-life balance, as well as providing a culture that prioritizes diversity and inclusion,” shared by Aldo Almera, ASCP VP and Site Head.

The study also assessed the initiative best-in-class GBS organizations undertake to differentiate themselves in talent markets. With job flexibility becoming an important factor in the overall satisfaction of more and more Filipino employees, Sun Life ASCP recently launched its #BalikASCPHOme program to help enable a hybrid operating model that will give employees the benefits of work flexibility through work from home while still giving them the opportunities to interact with their team in the office.

The Hybrid Sun Start Program was also created to excite and engage new hires on this model, providing Covid-19 care kits, memorabilia, face to face interactions with leaders and an office tour and coffee with the Site Head, for a more positive orientation experience.

When it comes to career development, Sun Life ASCP provides robust training modules such as Agile, Digital Enterprise and DevOps courses, with over 80% of employees completing courses. The company is also innovating in the delivery of mentorship through digital channels with its Speed Mentorship Program, online sessions that provided an avenue for leaders to inspire, motivate, educate, share best practices and promote engagement to team members.

Sun Life ASCP is also a three-time recipient of the LOMA Excellence in Education Award, recognizes companies doing an outstanding job of talent development through LOMA’s professional designation programs. The organization is also Great Place to Work certified for two years in row starting 2020.

Sun Life ASCP is also fully committed to providing opportunities for all through its Diversity, Equality and Innovation (DE&I) programs, with a particular focus on building robust pipelines and an inclusive environment for women, LGBTQ, persons with disabilities, millennials and other uniquely situated groups of employees.

Among its milestone DE&I activities for 2022 is the creation of a DE&I Club, which would consolidate its inclusion networks – Bright Women, Sun Life Pride Network, Diversability for PWDs, Dekada for inter-generational programs and Working Families.

For women, the company has launched its #theITWoman campaign, which aims to empower women in tech by highlighting their stories and, collaborating with institutions for coaching and mentorship. Sun Life ASCP also continues to support the LGBTQ sector through various employee education efforts and by supporting organizations like the Philippine Financial and Inter-Industry Pride or PFIP.

Sun Life Asia Service Centre-Philippines (ASCP) provides Business Processing, IT, and Knowledge Service to Sun Life’s global businesses. ASC Philippines is part of Sun Life Asia Service Centres and together with ASC India, support Clients through all stages of client and software life cycle for Sun Life in Canada, the US, Philippines and parts of Asia. Sun Life Asia Service Centre India was also recognized by Everest as part of the top 20 organizations – IT workforce with an employee satisfaction grade of A.

To learn more about Sun Life ACSP, visit https://www.sunlife.com/asc/en/

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