As Metro Manila slowly shifts from ECQ to Modified Enhanced Community Quarantine many mall goers are eager to once again visit their favorite restaurants and shop in their favorite stores. However, with the strong concern regarding everyone’s health and safety, Ortigas Malls wants to reassure each and every mall-goer that their well-being is always the top priority as the company rolls out new measures and guidelines that are effective starting May 16, 2020. Here are three things to take note of before you head down to Greenhills, Tiendesitas, Estancia, and Industria:
Re-opening our doors for you
Our malls are now open from 10AM to 6PM (re adjusted hours) and we are happy to welcome back our guests with their favorite retail stores and restaurants also opening their doors. Ortigas Malls is also focused on ensuring everyone's safety and those vulnerable will not be allowed entry. Those who appear sickly, or with a body temperature above 37.5 and those without a mask will also not be able to enter the malls.
Sanitation and 2M Rule on Social Distancing
As you enter the mall, you would have stepped on the sanitized foot mat then your temperature will be checked. All guests must disinfect with alcohol and wear their mask at all times. Ortigas Malls also keeps the highest standard of cleanliness applied throughout every mall, with elevators, escalators, restrooms and other key areas sanitized every 30 minutes. Handwashing guidelines are also placed in all restrooms.
In order to maintain minimal physical contact among mall customers, each store has their own signages reflecting how many customers they can accommodate at any given time. Elevators will also strictly allow only 50% of the normal capacity while for escalator use, a 3-step gap is encouraged.
Escalator and elevators guidelines will also be on signages before entering to limit the number of passengers. Roving mall guards will also be present to help remind customers of the social distancing protocols.
Most importantly, everyone is advised to maintain a social distancing of 2 meters.
Click & Collect (C&C) Service
Ortigas Malls is still continuing its Click & Collect (C&C) Service that provides a designated pick-up area for customers who make purchases online from mall tenants. There will also be designated parking areas for online delivery platforms.
Ortigas Malls is ready and excited to welcome back mall goers into their malls and would like everyone to feel safe and comfortable within their premises. With all these measures in place, Ortigas Malls is confident that it can safely welcome back its loyal clients and assure them of a secure and efficient visit.