- The new center will employ over 1,000
ibex, a leading BPO provider, announced the inauguration of their new Alabang site today at the CTP Asean Tower in Alabang, Muntinlupa. The new center called ibex Alabang is expandable to over 1,000 seats and is slated to reach 850 employees by the end of November 2019.
“This is the first of three new sites we are launching in the Philippines for a total expansion of over 2,700 seats in 120 days,” said, Bob Dechant, Chief Executive Officer (CEO) of ibex. “ibex has been growing well above the market, which means new jobs and career advancement for our people.”
With the launch of the Alabang location and the additional new sites, ibex now employs over 10,000 people in the Philippines. ibex has been growing across the globe and now has 30 sites.
“Our growth is the result of an engaged and high-performing workforce and our ability to offer broader solutions than the traditional BPOs,” continued Dechant. “We offer cutting-edge digital market services, industry-elite BPO operations, and the most robust CX Management platform in the industry to drive revenue, reduce costs, and improve customer loyalty for our clients.”
ibex focuses on ensuring the workforce is engaged and rewarded. The company plans a series of events to celebrate the diversity of their employees as well as reward them with events and activities to recognize excellent performance.
“We focus on providing our employees with an environment of rewards, recognition, and amazing experiences,” said Potski Alavarez, Senior Vice President and Country Manager of ibex Philippines. “Annually we take the top 5% of our workforce to a weekend at a five-star resort in the Philippines to celebrate their achievements. We want to ensure we are one ibex family. Our culture is built on that concept.”
The grand opening of the Alabang site was celebrated with a ribbon-cutting ceremony attended by the ibex leadership team as well as government officials and other leaders in the community. The site has been operational since June of 2019.